So, the items found by Spybot and Ad-Aware are required for the Printer Assistant to run but, are also identified as malicious by these popular security programs. Which apparently 'is part of an automated helpdesk software called Aveo Attune.' and are packaged along with the HP 960c software that I tried to install. Obviously, Aveo, Attune and Alset are associated with the installation of the HP software and were found as Spyware, Adware or otherwise malicious.Ī Google search found this information regarding Alset Not sure what to do next, I restarted in Safe Mode and used System Restore to the previous day and my computer was ok but, again have NO Printer Assistant access. A BLUE SCREEN came up indicating my computer had a serious problem. I had the objects found Quarantined (in Ad-Aware) and backed up (in Spybot) then tried to restart my computer. I uninstalled and then reinstalled the software using the HP deskjet 960c series disk that came with my four year old Dell and then ran Spybot (found ATTUNE), and Ad-Aware (found two Aveo Registry Keys). Never had this (blue screen) problem until I tried to reinstall the Hp Software yesterday to access the Printer Assistant.Īfter replacing the cartridges (#45 &78), I tried to use the Printer Assistant to print a test page and otherwise run through the features but could only pull up a blank white window (associated Hp button appeared in the Taskbar).

Wasn't sure whether or not to post this in Windows XP or Security Forum.

Hp 960c printer software